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Conditions d'utilisation

Welcome to the FROKASES website!

Please read this Agreement carefully, which will apply to the use of this website, as well as to the purchase of all products sold to you from this website. By using this website, you certify that you have reviewed and understand the terms set forth herein and that you agree, without restriction or condition, to be bound by them.


Use of this website is subject to the privacy policy of FroKases. By accessing this website, you agree to have read not only this agreement but also the privacy policy and be bound by them.


You acknowledge and warrant that any information that you post on, transmit or submit to this website:

- does not infringe your rights;
- does not infringe the rights of a third party, more specifically, without excluding others, intellectual property rights, or any other confidential or property right;
- does not constitute a criminal offense or incur civil liability.

In addition, you acknowledge and warrant that with full knowledge of the facts, you will not publish, transmit or submit information of any kind that will cause harm to the FroKases website, or to any other user.

Your access rights on the FroKases site may be terminated or limited at any time, at the sole discretion of FroKasesFroKases is under no obligation to notify you in advance of any such termination or to provide you with an explanation thereof. This termination will be in addition to the other rights that FroKases will choose to apply.


You are responsible for ensuring the security of your customer account on this website. If charges are filed or damages are claimed due to your lack of reasonable attention with respect to your customer account or password, you agree to be acknowledged as the one and only person responsible.


All material displayed on this website or accessible from this website is the property of FroKaes and third-party suppliers. These elements are protected by applicable copyright and trademark laws in Canada and elsewhere. You hereby agree not to print, copy, reproduce, publish, transmit or distribute the content of this website or otherwise make any similar use of it, including but not limited to textual, graphic content. , audio or video, as well as the code. Notwithstanding the foregoing, you may access this website and make one copy of the material for personal use and not for commercial use. Nothing in this agreement should be construed as a license to allow you to make any other use of it, except for personal use.


This website may contain links to other web pages that are operated by third parties. FroKases is not responsible for these hyperlinked pages and expressly assumes no responsibility for these hyperlinked pages, which you access at your own risk. Furthermore, FroKases makes no representations, warranties, or conditions regarding the hyperlinked web pages or their contents.


When you place an order on the site FroKases your order will be considered as an offer to FroKases. FroKases reserves the right to refuse your order at any time or for any reason, including but not limited to:

- Frokases expressly reserves the right to revise or cease, at any time, the availability of any of its products

- if the products are incorrectly described or priced on the website.

If your order is canceled or refused, you will receive an email confirming this. In addition, if your order is refused or canceled following payment, FroKases will refund you the full amount paid. Please note that all sales of discounted items are final.

The third-party payment service provider must approve any purchase made with a credit card.


You agree not to resell any products purchased under this agreement, nor to transfer your rights hereunder, without the prior written consent of FroKases.


FroKases will deliver your order according to the proposed delivery methodé to the client and chosen by him. The expected arrival date of your order should be taken as a simple estimate, and FroKases will not be responsible for damages attributable to delays in delivery.

Shipping costs will be displayed when purchasing products on this website. You are responsible for all Federal and Provincial taxes associated with the shipment and you agree to comply with all Canadian export laws that apply to products purchased or received under this agreement.

FroKases uses the services of a third-party shipping service provider to ship its products. Therefore, FroKases will not be responsible for any loss, direct or indirect damage, or charge attributable to shipping. Title and risk of loss will pass to you when the product you purchased is transferred to the third-party shipping service provider.


If any of our products don't meet your expectations, we'd love to know. Therefore, please send an email directly to, including the number of your order as well as the reason for the return. We will gladly exchange or refund your purchase within ten days of the purchase date. Please note that refunds will only be credited to the payment method used on the original purchase.


FroKases, for all stages of access to the site, from the ordering process to the shipment of the package or subsequent services, only an obligation of means. The responsibility of FroKases, its officers, representatives, and employees cannot be held liable for all the inconveniences or damages inherent in the use of the Internet network, in particular a break in service, an external intrusion or the presence of computer viruses, loss of profits, or any fact qualified as force majeure, in accordance with the law and jurisprudence.


You agree to indemnify FroKases, its officers, directors, employees, or agents against any action, including reasonable legal costs, caused by your misuse of the website or the violation of any provision of this agreement.


Any use of this web page and any dispute arising therefrom or related to the products purchased on this page are governed by and interpreted according to the applicable laws of the province of Quebec, without reference to the principles of conflicts of law. FroKases and you accept the exclusive jurisdiction of the province of Quebec.

This agreement and the privacy protection policy constitute the entire agreement between the parties and there is no other agreement or representation, verbal or written, concerning the subject matter covered

If any provision of these Terms of Use is found to be invalid or unenforceable, that provision will be deleted from the Agreement, but this will not affect the validity of the other provisions.